I will prepare your item after payment has been received, which may be anywhere from 24-48 hours after your order is placed. After placing an order, please allow approximately 14 days for your order to be shipped, especially if it is made to order. After that time, your order could take anywhere from 3-7 days to ship to you, depending on your location and the shipping option you chose. Of course there are some circumstances where it may take me longer than the 14 days to mail your package, though this isn’t very common. If I expect orders to be delayed ahead of time, I will post updates on my Instagram page. Should your order to be late unexpectedly, I will always notify you, as well as include a little gift for your patience. If you need an item on or before a specific date, please send me an email or a message on instagram before placing your order to make sure I can have your piece done in time.
As all of my items are handmade to order, some things may come out different than you had expected them to. I do not accept full returns, but I am happy to work with you if you aren’t happy with your piece. Please send me an email so we can work toward an outcome that is positive for both of us.